Shipping typically takes5–7 business daysfor standard delivery within the US. International orders may take10–15 business days, depending on customs requirements. For more, see ourShipping Policy.

Yes! We offer international shipping to most countries. Delivery times and fees vary based on your location. Please note: customs fees are the responsibility of the buyer.

Once your order is shipped, you'll receive a confirmation email with a tracking number. Track your order at ourOrder Tracking Page.

We accept the following payment methods:

• Credit/Debit Cards (Visa, Mastercard, American Express)
• PayPal
• Apple Pay, Google Pay
• Shop Pay

Yes! We frequently run promotions and offer discounts through our Loyalty Program and newsletters. Sign up to stay updated on the latest deals!

Orders can be canceled or modified within 24 hours of placement. After this period, the order is processed, and changes may not be possible. Contact our support team for assistance.

We offer a detailed size guide for collars, harnesses, apparel, and other products. Visit our Size Guide to determine the perfect fit for your pet.

Absolutely. We prioritize quality and safety by sourcing products from trusted manufacturers. Our items are non-toxic, eco-friendly, and designed with your pet’s well-being in mind.

For care instructions on beds, toys, apparel, or electronic products, visit our Product Care Guidelines. Proper maintenance ensures product longevity.